Adept and well versed in email archiving, messaging and data continuity, Erika is charged with leading TransVault’s Americas Sales Team in growing their partners and elevating the TransVault service in their portfolios, increased recruitment and enhanced onboarding processes. She has over 5 years’ experience working adjacently to TransVault, leading the business for one of the company’s most successful partners.
Steeped in Customer Service and business processes, Jon is charged with delivering the best Support to our Partners. His goal is to ensure that all Engineers using TransVault software products, are knowledgeable and confident in using the Email Archive Migration software. In the background, Jon is also tasked with developing a team of Partner Support and Technical Account Managers who are ready to guide and mentor Partners through their projects. Jon has been in and around operational teams for over 20 years, developing a deep understanding of how to deliver products, systems and support services to both Customers and Business Partners alike.
With over 25 years’ experience in email and archiving solutions, Mike Bilsborough is a notable force in the archive migration market. A founding engineer of Symantec (now Veritas) Enterprise Vault, Mike holds several patents for email archiving and eDiscovery technology and helped establish TransVault’s first Technical Advisory Council. Mike leads the TransVault Customer Experience team with a demonstrable knowledge of the complexities found when trying to migrate legacy data to new sources, and ensures our partners have a team of experts to lean on when delivering email archive migration projects. With a team of Technical Account Managers (TAMs), Mike delivers exceptional outcomes for TransVault partners and their customers.
Joseph is an IT Services expert with more than a decade’s experience in delivering exceptional outcomes for software vendors and end-customers alike. Previously with Symantec (now Veritas) and then as Practice Manager for a top TransVault Partner, Joseph holds many certifications for leading technology solutions and brings this expertise with him in heading-up TransVault's Services team. Having delivered many successful email archive migration projects, and possessing a unique perspective on the vendor, partner, customer relationship, Joseph is ideally placed to take TransVault’s Services arm to the next level in the Americas.